The Alabama Chapter of the Healthcare Financial Management Association is one of two states left offering the CPAR (Certified Patient Account Representative) Program. The certification covers a variety of topics but gives an overview of the entire patient experience through the Revenue Cycle. The CPAR exam is held on number dates at numerous locations throughout the state to include Birmingham, Dothan, Huntsville, Montgomery, and Phenix City. The Certification Committee will be offering the CPAR coaching session and the exam online before the end of 2017 for those individuals that can’t make the classroom coaching and testing dates and time.
Between January 2017 and April 2017, we had 38 individuals take the CPAR with 84% of them passing the exam. Of those that passed, 50% scored a 90 or above. I would like to congratulate the following individuals that invested in their career by receiving their certification this year:
Amanda Allums Cindy Medley
Tori Beckwood Lyndia Norris
Pamela Brown Sonya Pearson
Lee Brown Trenity Peoples
Meagan Chumney Kerry Pettis
Jonathan Cochran Charm Power
Maranda Douglas Chanda Rasberry
Kelli Ford Charis Redding
Tia Griffin Denise Santos
Stephanie Hughes Katrece Thomas
Tenisha Johnson Denise Thomas
Lawanda Joyner Nikitia Townsend
April Lackey Wanda Walker
Lena Lando Reva Wells
Jamila Lewis Jermeekia Williams
Donna McCrary Frances Wynn
The chapter also offers the Advanced Certified Patient Account Representative. This program provides ongoing educational resources that will allow our representatives to continue their professional knowledge, develop leadership skills, promote career laddering, and provide support to CPAR recipients in all healthcare settings.
If you have questions about any of these certifications, please feel free to contact me by phone or email.
Wanda A. James
Certification Chair, AL HFMA