Back to All Events

Webinar: Patient Advocacy: Addressing Consumerism in Today's Healthcare Environment

Hosted by Adreima

Program Title: Patient Advocacy: Addressing Consumerism in Today's Healthcare Environment

Date and Time: Wednesday, Dec. 2– 2:00 – 3:00 p.m., CST

Kelley Blair Executive Vice President, Client Organization

Julie Kay Vice President Solutions Consulting

Changes in healthcare regulations, patient responsibility balances, value-based medicine, and alternative service delivery models collectively serve to refocus providers’ attention to patient-centric rhetoric with measurable objectives that demand our consumers receive the medical and financial assistance they need, delivered in an integrated holistic approach they deserve. 

During this webinar, explore how the deployment of trend-setting technology, strategic partnerships, and retail oriented patient focused approach, results in a superior patient advocacy program that dramatically increases patient satisfaction while improving revenue.

After This Webinar You’ll Be Able To:

·         Design a patient advocacy program that aligns physicians and facility

·         Create a specific, integrated approach to patient advocacy that serves as the basis for improved patient satisfaction and enhanced reimbursement

·         Identify the critical functions of an effective patient advocacy program

·         Implement a retail style patient advocacy program that effectively addresses the unique needs of a healthcare provider’s customers

Tools and Takeaways

One page summary outlining the strategic elements for an effective patient advocacy program

Recommended For: VP Revenue Cycle, Directors Patient Accounts, Directors Business Office, Directors Customer Service

Field of Study: Specialized Knowledge and Applications

Delivery Method: Group Internet

Level: Intermediate

Prerequisites: Understanding of Revenue Cycle Operations

Prework: None

Sponsor:  Adreima

HFMA members: Free
Non-members: $99

CPE hours: 1.0

Earlier Event: November 19
AL HFMA/ACHE Birmingham One Day
Later Event: December 4
CPAR Coaching - Montgomery Location